Frequently Asked Questions
Please read our FAQ before sending us a message.
Rest assured, Uhumepode Root uses the most advanced security measures available today! On our checkout page, you can verify security through:
- The “S” in https: in the address bar.
- The lock icon in the address bar.
- The Verisign icon at the bottom of the screen. Click it for our company information and security guarantee.
We accept major credit cards (Visa, MasterCard, Discover, American Express) and PayPal. We do not accept cash, checks, or COD.
You will receive email confirmations for both order receipt and shipping, including tracking numbers with links for easy tracking.
Most orders ship from our 1777 W Cherry St, Jesup, GA 31545 warehouse within two business days. Some items may have longer lead times and will ship separately. Shipping times are indicated on the product page.
Returns of unused products are accepted within 30 days of delivery. Refer to our Return Policy for detailed instructions and conditions.
Send us an email
We're here to help!
Contact Us By Postal Mail
Uhumepode Root
1777 W Cherry St, Jesup, GA 31545
Help center:
Phone: +1 912-415-7034
Email:
Hours:
Mon – Fri: 8:30 AM – 8:30 PM (GMT-4)
Sat – Sun: 9:30 AM – 4:30 PM (GMT-4)